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Retail Store Manager
This is a unique position in an innovative retail setting for an individual with a passion for delivering the highest standard of customer experience.

MAAP LaB Taipei is hiring!

MAAP was born in a city with an unhealthy obsession with sport, style and coffee; this role encompasses all three. To continue to propel cycling forward, we are committed to innovation and inclusion, building a diverse community on and off the bike.

The Taipei LaB is a place for the local MAAP community to connect. A space for product, coffee, rides, conversation and a shared obsession with cycling - delivered through an experience that feels considered, elevated and distinctly MAAP.

We’re looking for a Retail Store Manager to lead it.

Someone who sets the standard. Who understands that retail is detail, energy and experience - not just transactions. Who can lead a team, build a strong store culture and create a space people want to return to.

You will

  • Manage and take full accountability for delivering the MAAP retail experience by engaging, developing, maintaining and growing relationships with customers and the wider Taipei cycling community
  • Champion a sales-driven culture and lead from the front, upholding the highest customer and brand experience standards
  • Hire, train, develop and lead a retail team, ensuring they are motivated and equipped to deliver an exceptional experience
  • Deliver financial results and achieve sales, margin and inventory targets by optimising retail KPIs
  • Maintain the highest visual merchandising standards, ensuring MAAP VM guidelines are executed daily
  • Stay across seasonal launches and product knowledge, ensuring the team can confidently speak to technical features and benefits
  • Manage store rostering in line with wage budgets and sales performance
  • Oversee inventory management to ensure accurate stock levels and strong product availability
  • Lead and support LaB rides, community engagement and local activations
  • Build strong connections within Taipei’s cycling and broader cultural community, helping the LaB remain relevant and locally engaged

You bring

  • Demonstrated retail experience within fashion, sportswear or a similar environment, with strong store or team management capability
  • Confident leadership skills, with the ability to inspire and align a team around shared goals
  • Exceptional customer service and selling capability
  • Strong visual merchandising experience and attention to detail
  • A self-motivated, proactive and solutions-focused mindset
  • The ability to think strategically while executing day-to-day retail operations
  • A proven track record of delivering results, driving sales and building high-performing teams
  • A passion for delivering a world-class retail experience
  • A genuine interest in cycling, fashion, music and Taipei’s cultural landscape
  • Fluency in Mandarin Chinese and English

In return

  • Product allowance
  • Staff pricing across the range
  • A competitive compensation package

Job Details
Title:Location:Department:
Retail Store ManagerTaipeiRetail

HOW TO APPLY

Please apply via LinkedIn

WORKING AT MAAP
In late 2021, we made the move into our brand new open-plan office in Port Melbourne. Featuring all the amenities you know and love from an indoor cycle training gym to a full kitchen set-up… not to mention our barista-style coffee machine and proximity to local breweries and distilleries.

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