MAAP was born in a city with an unhealthy obsession with sport, style and coffee; this role encompasses all three.
To continue to propel cycling forward, we are committed to innovation and inclusion, building a diverse community on and off the bike.

MAAP Lab will be an experiential retail store that presents the very best of MAAP products in an elevated environment and provides a space for creative dialogue and collaboration with the local community, extending the cultural influence and audience of the MAAP brand.

Our newest Lab in Hong Kong will be a meeting place for the MAAP community. Inside you’ll find the latest MAAP product range, a coffee hub serving the finest brews, and the space will host events and weekly shop rides.

MAAP continues to blur the space between fashion and sport, and you could be part of this journey, bringing to life our retail experience focused on merging aesthetics and performance.

THE ROLE

Key responsibilities:

- Manage and take full accountability for delivering the MAAP retail experience by engaging, developing, maintaining, and growing relationships with our customers and the wider community.

- Champion a sales-driven culture and lead from the front while focusing on the highest customer and brand experience standards.

- Hire, train, develop and manage a retail team, ensuring they are motivated and equipped to deliver an excellent customer experience.

- Deliver financial results and achieve sales, margin, and inventory targets by optimising retail KPIs.

- Maintain the highest visual merchandising standards, ensuring MAAP VM guidelines are actioned daily.

- Keep up to date with MAAP seasonal launches and product information, ensuring the team is informed on all new technical features and benefits.

- Responsible for the rostering of the store, in line with wage budgets and percentage of sales

- Manage inventory and accurate levels to ensure products are always in stock and available for customers.

- Provide support for Lab rides, community engagement and activations.

THE CANDIDATE

The Ideal Store Manager will have the following skills and qualities:

- At least 2 years of retail experience in a fashion, sportswear or similar environment, with expertise in Store or Team Management

- Demonstrable leadership skills

- Excellent customer service and selling skills

- Excellent merchandising skills & experience

- Ability to lead a team in the pursuit of common goals

- Self-motivated and self-confident

- Ability to think strategically and proactively

- In-depth knowledge of retail management and customer service

- Proven ability to deliver results, drive sales and motivate your team

- A passion for providing a world-class customer experience in retail

- A keen interest in cycling, fashion, music and Hong Kong culture

Benefits
- Attractive company discounts on apparel and accessories
- Product allowance
- Competitive compensation package